CAPSPARK
Refunds & cancellation
CapSpark purchases are handled by Apple. Here is where to manage a subscription or request a refund.
Last updated September 7, 2026
Cancel a subscription
On your iPhone, open Settings, tap your name, then open Subscriptions and select CapSpark. Follow Apple's options to change or cancel the subscription. Your subscription screen shows its renewal or expiration date.
If you cannot find CapSpark, check the Apple Account shown on your purchase receipt. Apple's cancellation instructions cover other devices and account issues.
Request a refund
For an App Store purchase, sign in to Apple's Report a Problem service with the Apple Account used for the purchase. Select the purchase and follow the refund-request steps.
Apple evaluates refund requests. Eligibility depends on the purchase, your country or region and applicable rules. CapSpark cannot approve or issue an Apple refund directly. Read Apple's refund guidance for pending charges or other problems.
Deletion does not cancel billing
Deleting the app, a project or your CapSpark account does not cancel an Apple subscription. Cancel it separately through Apple if you do not want it to renew. A refund request and subscription cancellation are separate actions.
Need help with the app?
If a purchase is not showing in CapSpark, try Restore purchases in the app using the same Apple Account. For an export problem or account question, contact support@capspark.ai. We can help troubleshoot the app; Apple handles billing and refund decisions.
Nothing on this page limits your rights under applicable consumer law.